TiM Industry Podcasts

AIRLINE DIGITAL RETAIL – VENDORS’ VIEW ON CHALLENGES AND OPPORTUNITIES OF THE COVID CRISIS

 

19 October 2020

 

The third interview was with Bryan Porter, Chief Commercial Officer of OpenJaw Technologies. OpenJaw is in the privileged situation to have a considerable part of their business in China, in which the domestic market is recovering faster than anywhere else in the world.
Our favourite quote from Bryan: “Reassurance has become the watch-word for recovery.

 

   

 

 

 

12 October 2020

 

In the second podcast, we discussed the same topics with Sean Corkery, CEO of Datalex. Having gone through a large transformation programme in 2019, they had already set themselves up to be very efficient and delivery focused.
Our favourite quote from Sean: “This is not a time for gain, this is a time for really underlining your value-add to your customers.

 

 

 

   
 

5 October 2020

 

We kicked off our discussion with Jim Davidson, Chief Product Officer at Accelya. After the acquisition of Farelogix through Accelya, Jim has taken the challenge to work on setting up Accelya to offer end-to-end retailing, from offers to selling, delivery to settlement.

Our favourite quote from Jim: “The concept of retailing is proven to be resistant even to the pandemic… the concept is still trying to match those services that are best equipped to the needs of the flying customer.”